Corgi HomePlan Reviews

Excellent, prompt service

Never had any problems with their service in the years I’ve used it. Always pleasant and efficient

Corgi boiler service notice excellent, engineer communication and visit also excellent.

Changed to Corgi from British Gas due to lack of planned annual servicing and increased costs.
Corgi have serviced my boiler within 5 months of me taking out the service plan and the engineer arrived on time and I later received an email from Corgi to confirm that my boiler was serviced on this date.

Good outcome. Waited for assistance for 48 hours though there was no urgency.

prompt & efficient

From an appointment being made to service of my boiler the quality of the staff was excellent.

excellent and on time

I am moving house and called to cancel my policy. I was astounded when I was told that I had to pay a cancellation fee of £108… this is £14 less than if I let the policy run to full term. I was cleverly advised that I signed up to this in the small print of the agreement and even though they can’t provide the cover for the next 6 months they are still entitled to virtually full payment. Up to this point I was fairly satisfied with Corgi’s services. That changed when the screwed me for over £100 so nothing in return. Disgraceful customer service and not what I expected from a reputable service provider. Headline, read the small print as the sales staff don’t specifically point this out in their sales pitch…

Your engineer arrived very quickly. He was polite and professional. He corrected our fault and cleaned up behind him.

Great service phoned on Saturday morning.
Pleasant young lady talked me through our problem with boiler.
Reasured me that it was safe.
arranged a service which was carried out on Monday.
Excellent service.

Very good and professional as usual ???

Brilliant attentive service

Brilliant as always. No fuss, gets on with the job. Respectful of your belongings

Perfect Engineer for fixing a dangerous Carbon Monoxide fault unknown to us.